Terms of Sale

These general conditions of sale apply to all roadside assistance services offered by Assistance 13, including emergency interventions, towing, and automobile assistance services.

Any order must be the subject of a detailed quote accepted by the client. The quote is valid for 30 days and becomes firm upon written acceptance by the client.

Prices are expressed in euros including tax. Any modification of the initial project may result in a revision of prices. Billing is carried out according to the deadlines agreed in the quote.

Payment is made by bank transfer or credit card. A 30% deposit is required upon order, with the balance due upon project delivery.

Intervention times are given as an indication. Any delay due to external factors (traffic, weather conditions, client availability) postpones the intervention time accordingly.

In accordance with current legislation, the client has a period of 14 days to withdraw, except for services fully executed with their agreement.

Assistance 13 undertakes to provide Interventions in accordance with the agreed specifications. Assistance 13's liability is limited to the amount of sums actually paid by the client.

In case of dispute, the parties will endeavor to find an amicable solution. Failing that, French courts will have sole jurisdiction.

For any questions relating to these terms of sale, you can Reach out to us: contact@assistance-13.fr