Our Journey
Founded in 2015, Assistance 13 was born from a passion for automobile assistance and a simple desire: to support motorists in difficulty with seriousness, clarity and efficiency. Our Technicians was built on the ground, as close as possible to the needs in Marseille, in Bouche-du-Rhône (13) (13) and in PACA.
Over the years, we have strengthened our know-how to handle roadside emergencies and organize reliable 24/7 interventions, with a transparent and human approach.
Our journey
Our Objectives
Our Goals is to keep drivers safe and reassured by providing 24/7 assistance with clear information and serious handling.
We are committed to delivering reliable, efficient interventions so you can get back on the road safely and regain peace of mind.
Our expertise
- Diagnostics and assessment of roadside situations
- Intervention coordination and case management
- Partnerships with insurers and companies
- Quality tracking and continuous improvement
- 24/7 assistance, day and night
Our Commitments
At Assistance 13, responsiveness, quality and customer satisfaction guide everything we do. Each intervention is a chance to reassure you and help you effectively.
We believe in transparency, reliability and technical excellence. Our Technicians is committed to solutions that meet your needs with professionalism.
Safety and professional ethics are fundamental values that guide our decisions and interventions.
